People Operations Lead

Randstad HR Partners is pleased to be partnering on an exclusive, retained search with one of Australia’s most prominent FinTechs. Headquartered in Sydney, this is a business that moves at pace and seeks operational excellence.

This role is for someone who enjoys building, improving, and running operational processes – not sitting on the sidelines. You’ll lead the redesign of the onboarding and induction experience and then take ownership of core people operations as the business continues to scale. Reporting directly to a highly engaging CPO, you will move beyond the traditional administrative grind to own the systems, workflows, and foundations that will carry the business during a time of exceptional growth.

Key Accountabilities:

• Lead the end-to-end redesign and implementation of the onboarding and induction framework. Collaborate with multiple business stakeholders including People, IT, and Hiring Managers to ensure every new employee has the best possible start.
• Own the day-to-day execution of core people operations processes across the employee lifecycle, including contract management, data integrity and compliance.
• Oversee and mentor the businesses offshore People Operations Administrator, leveraging their support to handle high-volume tasks whilst remaining hands-on and accountable for work quality.
• Manage HRIS data and people records, ensuring that as the business grows, its foundations remain accurate, compliant, and tech-enabled.

You are an established People Ops / Generalist (4–7 years) who takes pride in bringing structure to ambiguity. You likely have experience in a scaling environment and understand the shift in complexity that happens when a business doubles in size. You possess the analytical rigor to map a process and the grit to implement it in a fast-moving, pragmatic culture.

This is a rare opportunity to play a critical role in a huge transformation. If you're interested in hearing more, please get in touch for a confidential conversation with me at 0435 282 160 or cprior@hrpartners.com.au. Alternatively, you can apply via the advert.

At Randstad HR Partners, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.